Allgemeine Geschäftsbedingungen (AGB)
Letzte Änderung: 8 August, 2024
1. Company Information
Full Company Name: Ehrler & Beck Vakuum- und Drucklufttechnik GmbH – Eugen Theis Vakuum
Physical Address: Dammstraße 36a, 33824 Werther, Deutschland
Contact Details: Phone Number: +49 5203 919970, Email Address: info@eugentheis.com
Business Hours: Monday to Friday from 08:00 to 18:00, Excluding major holidays
Regulatory Bodies: As specified in the Privacy Policy
2. Product and Service Information
Products and Services Offered:
- Vacuum Systems
- Vacuum Pumps and related spare parts and accessories
- Compressors/Blowers and related spare parts and accessories
- Combined Pressure Vacuum Pumps and related spare parts and accessories
2. Product and Service Information
Products and Services Offered:
- Vacuum Systems
- Vacuum Pumps and related spare parts and accessories
- Compressors/Blowers and related spare parts and accessories
- Combined Pressure Vacuum Pumps and related spare parts and accessories
Product Availability, Custom Orders, and Special Offers:
- Product availability, custom orders, and special offers depend on individual products. Specific terms will be provided during the inquiry and ordering process.
3. Order Process
Placing Orders:
- Visitors find products and contact ETV for a quote via contact form, direct email, or direct phone call.
- After receiving a quote, ETV will determine the best possible payment and shipping method.
- Warranty applies to all products, specific to each product.
Order Acceptance:
- Orders are accepted based on the previous correspondence and agreement between ETV and the customer.
4. Payment Terms
Payment Methods Accepted:
- As agreed with the client, preferred method is direct debit transfer.
Payment Conditions:
- No specific installment plans offered, but can be provided to companies or individuals based on need.
Late or Missed Payments:
- Terms for late or missed payments depend on the product and the agreement with the client.
5. Shipping and Delivery
Shipping Policies:
- Shipping costs, delivery times, and geographical restrictions are agreed on an individual client basis.
5. Shipping and Delivery
Shipping Policies:
- Shipping costs, delivery times, and geographical restrictions are agreed on an individual client basis.
Delayed or Lost Shipments:
- Procedures for handling delayed or lost shipments are agreed on an individual client basis before the order finalization.
6. Returns and Refunds
Return and Refund Policy:
- Conditions for returns and refunds, timeframes, and any specific restocking fees or non-refundable items are agreed on an individual client basis.
7. Warranty and Guarantee
Warranty Terms:
- Warranty terms for different products depend on each product. Customers will be informed prior to delivery.
Warranty Claims:
- Procedures for making warranty claims are general and provided to the customer.
Exclusions or Limitations of Warranty:
- Specific exclusions or limitations of the warranty are agreed on an individual client basis.
8. Liability
Limitations of Liability:
- Specific limitations of liability, especially concerning third-party services or products, and conditions under which the company is not liable for damages or losses are provided.
9. User Obligations
User Obligations:
- Users are required to provide accurate information and maintain confidentiality where necessary.
10. Privacy and Data Protection
Data Protection Practices:
- Any specific practices related to data protection beyond what’s in the privacy policy are outlined.
- Users have specific rights regarding their data under the terms of the privacy policy.
8. Liability
Limitations of Liability:
- Specific limitations of liability, especially concerning third-party services or products, and conditions under which the company is not liable for damages or losses are provided.
9. User Obligations
User Obligations:
- Users are required to provide accurate information and maintain confidentiality where necessary.
10. Privacy and Data Protection
Data Protection Practices:
- Any specific practices related to data protection beyond what’s in the privacy policy are outlined.
- Users have specific rights regarding their data under the terms of the privacy policy.
11. Dispute Resolution
Dispute Handling:
- Detailed procedures for handling disputes, including mediation, arbitration, or litigation, are provided. Customers are encouraged to reach out to ETV to resolve any issues amicably.
- Jurisdiction and Applicable Law: Any disputes arising from these terms and conditions will be subject to the jurisdiction of the courts in Germany and governed by German law.
12. Special Conditions
Special Conditions:
- Any special conditions or terms that apply to particular products, services, or customer groups are specified during the inquiry and ordering process.
- Any seasonal or promotional terms are provided on an individual basis and will be clearly communicated to the customer.
13. Amendments
Amending Terms and Conditions:
- ETV reserves the right to amend these terms and conditions at any time.
- Users will be notified of changes through our website or via direct communication.
14. Miscellaneous
Other Relevant Details:
- Any other relevant details or conditions specific to business operations are included in this section, tailored to ensure comprehensive understanding for all clients.
15. Regional and Country-Specific Requirements
Regional Requirements:
- For customers in specific regions such as California, Brazil, etc., additional regional requirements will be specified according to local laws and regulations.
- ETV ensures compliance with regional regulations, including specific consumer rights and data protection laws relevant to each jurisdiction.
Closing Statement
Ehrler & Beck Vakuum- und Drucklufttechnik GmbH – Eugen Theis Vakuum strives to provide transparent and comprehensive terms and conditions to ensure a clear understanding of our processes, products, and services. If you have any questions or require further clarification, please contact us at the provided contact details.
Your satisfaction and trust are paramount to us, and we are committed to providing the highest level of service.
